FlockAMS User Guide

🚀 Getting Started

1. Open your church's address: yourchurch.flockams.com (it's in your welcome email).
2. Sign in with the username and password you were given.
3. First sign-in? Change your password right away: Settings → Change Password.
4. Add your email under Settings → My Account so you can reset your password if you ever forget it.

👥 User Roles

What each person can do depends on their role:

• Super Admin — full control: everything below, plus managing users, changing roles, church name, logos, and billing.
• Admin — everything day-to-day: members, attendance, services, imports, logos, plus creating editor/teacher accounts.
• Editor — records attendance, manages members, visitors, notes, and fingerprint enrolment.
• Children Teacher — children's register: adding children and marking children's attendance.

🏠 Dashboard

Your home screen after signing in. It shows live statistics — total members, today's attendance, recent baptisms — and big buttons that take you to each part of the app. Click the church logo in the top bar at any time to come back here.

🧑‍🤝‍🧑 Members

Adding a member

1. Go to Members → Add Member.
2. Fill in their details — name, title, gender, contact info, date of birth, baptism status. Each member automatically gets a registration number.
3. Save. You can open their profile any time to edit details or upload a photo.

Importing many members at once

1. Go to Members → Import and download the Excel template.
2. Fill one member per row, keeping the column headings unchanged.
3. Upload the file — members are created in bulk.

Member profile

Click any member to open their profile: personal details, photo, attendance history, fingerprint enrolment, and edit options.

⛪ Services

Services are the gatherings you take attendance for — e.g. Sunday Worship, Midweek Bible Study.

• Create them under Services: give each a name and the day of the week it holds (or a specific date for one-off events).
• Attendance is always recorded against a service + date, so set these up before your first attendance session.

✅ Attendance

Marking attendance

1. Go to Attendance, choose the service and date.
2. Search for a member by name or registration number and mark them present — or select several members and mark them together.

Absentees

The Absentees view lists everyone who missed a given service — useful for follow-up calls. You can also see members with several consecutive absences so no one slips through unnoticed.

👆 Fingerprint Check-In

With a ZKTeco fingerprint scanner attached to your church computer, members check in by touching the scanner — no typing.

One-time setup

Follow the Fingerprint Scanner Setup guide — install the scanner driver and the FlockAMS Scanner Agent once, and it runs automatically from then on.

Enrolling members

1. Open the member's profile and find the Fingerprint section.
2. Click enrol; the member places the same finger on the scanner 3 times.

Taking attendance

1. Open Attendance → Fingerprint mode, choose the service.
2. Members touch the scanner as they arrive — each match is marked present instantly.

🧒 Children's Ministry

• Register children under Children with their parent/guardian details.
• Mark children's attendance separately from adults — same flow: pick service, date, mark present (individually or several at once).
• The children's absentee view helps teachers follow up with families.

👋 Visitors

• Record first-time and returning visitors under Visitors, including who invited them and follow-up notes.
• Each visit is logged against a service and date, so you can see who visited when.
• Use the visitor profile to track follow-up until they become members.

🎵 Ministries

Group members into departments — choir, ushering, media, prayer team. Create a ministry under Ministries, then add members to it from the ministry page. Great for knowing at a glance who serves where.

📝 Notes & Reminders

A shared noticeboard for your team — meeting minutes, reminders, to-dos. Create, edit, and delete notes under Notes. Notes are visible to your church's staff users only.

📊 Reports & Export

• Dashboard statistics update live as you record attendance.
• Member attendance history is on each member's profile.
• Export your member list to Excel from Members → Import/Export.

🔐 Managing Users Super Admin

• Go to Settings → User Management to add staff accounts (Admin, Editor, or Children Teacher).
• If you enter an email when creating a user, they automatically receive their login details by email.
• Change a user's role any time using the dropdown in the user list.
• Every user can change their own password under Settings → Change Password.

⚙️ Settings & Branding Admin+

• Church icon: upload a square icon — it appears on your login page and in the top bar. It uploads as soon as you choose the file. JPG or PNG, max 2 MB; square images fit best.
• Church name: update the name shown across your dashboard.
• My Account: every user can save their email here (used for password resets).

💳 Billing Super Admin

• Every church starts with a 30-day free trial — no card needed.
• Under Billing, choose monthly (₦5,000/month) or yearly (₦50,000/year — two months free) and pay securely through Paystack.
• If a subscription lapses, your data is safe — the dashboard becomes read-only until payment, then everything continues as before.

🆘 Getting Help

1. Open Support in your dashboard and create a ticket describing the issue.
2. The FlockAMS team replies inside the same ticket — you'll see an unread badge when there's an answer.